Customer Support at Koru Casino for Canadians

At KoruCasino, we strive to provide an excellent gaming experience backed by helpful, responsive customer support. As a licensed online casino catering specifically to the Canadian market, we understand the importance of having a dedicated support team ready to address any questions or concerns you may have as a valued player.

Getting in Touch with Our Support Team

We offer players multiple convenient Koru Casino contact methods to get assistance whenever needed:

Live Chat – Available 24/7 through the icon on our website. Connect directly with a support agent for real-time help.
Email Support – Reach our team at [email protected] and expect a response within 24 hours.
Telephone Support – Call 1-800-123-4567 toll-free to speak with an agent.
Address – 367 Templeton St, Ottawa, ON K1N 6X8

Meet Our Dedicated Support Team

Support team at the Casino Koru includes specially trained agents who understand the specific needs of players in regulated provincial markets. Key team members include:

Marie R., Team Lead – With 12 years in the industry, Marie heads our support team. She enjoys helping players have a safe, fair gaming experience.
Henri P., Senior Agent – Henri has assisted Canadian online casino players for nearly a decade. Players appreciate his depth of knowledge and reassuring demeanor.
Other experienced team members – We screen all agents for technical expertise, patience and communication ability. Our tenured staff trains new hires to continue providing exceptional assistance.

Connecting Through Live Chat

For real-time assistance, our live chat feature lets you directly engage support agents through your web browser without waiting on hold. Once you initiate a chat:

A greeting bot will ask for some basic information to route your chat to the right team
You will then be connected to a live agent ready to help
Via chat, you can explain your issue, upload relevant screenshots, and collaborate in real time to resolve it

We know delays can be frustrating, so our goal is to connect you with a live rep in under 60 seconds for the fastest response. Give our smooth live chat feature a try anytime you need urgent support!