Search game or providerKoruCasino FAQ from Kiwis
Our intuitive site layout makes navigating our vast game library a breeze, whether you’re on desktop or mobile. We also provide smooth account registration, banking through convenient CAD payment methods like Interac and Neosurf, and 24/7 customer support via live chat.
On top of our dedication to service, Koru Casino sweetens the deal with exciting welcome bonuses and regular promotions. And with our ever-expanding gaming catalog spanning slots, jackpot games, table classics, and live dealer options, Canadian players will never run out of real money entertainment. Popular titles from top providers like Pragmatic Play, Playtech, and Amatic are just clicks away.
Common Questions
How do I make a deposit?
To make a deposit, go to your account in the “Payments” section and select your preferred banking method. We accept several options such as Interac, credit cards, e-wallets, etc. Enter the deposit amount, confirm your details, and the funds will be instantly credited to your account.
What is the minimum deposit amount?
The minimum deposit amount varies slightly depending on the payment method. As a rule, for most options it is 10 Canadian dollars. Please review the specific deposit limits for your chosen payment method.
I forgot my password. What should I do?
Go to the login page and click “Forgot Password”. Enter your registered email address and you will receive a password reset link. Click the link to create a new password and regain access your account.
How do I withdraw funds from KoruCasino?
Go to the cashier page, select “Withdrawals” and choose your preferred withdrawal method. Enter the amount you wish to withdraw and confirm the transaction. Withdrawals can take 1-3 business days to process depending on the method.
What bonuses are available at Koru Casino?
We are offering new players a generous welcome bonus on their first deposit. There are also bonuses for account replenishment, free spins, cashbacks, tournaments with prizes and much more. For more information about the available bonuses, see the Promotions page.
How do I close my account?
To close your account, go to the “My Account” page. Click “Close account” and confirm that you want to deactivate your account permanently. All remaining bonuses or account balance will be cancelled after your account is closed.
What game providers are available?
We cooperate with more than a dozen leading game vendors such as Microgaming, NetEnt, Evolution Gaming, Pragmatic Play and others. This allows us to offer hundreds of high-quality slot machines, table games, and live dealer options.
Is Koru Online Casino legit and safe?
Yes, we are licensed and authorized to provide online gaming services in Canada. We use the highest security measures such as 128-bit SSL encryption and RNG certified games to protect player data and ensure honest results.
Who should I contact for support?
Our customer support team is available around the clock via live chat and email. You can click on the chat icon on the website to contact the agent or by email. [email protected]. We strive to resolve all issues within 24 hours.